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REFUND POLICY

CANCELLATION/REFUND POLICY

Your payment is fully refundable if you cancel at least 72 hours (3 days) in advance and your payment is 50% refundable if you cancel 48 hours (2 days) in advance.

Payment is non-refundable for cancellations within 24 hours (1day).

 

RAIN AND BAD WEATHER POLICY

Paddle board & kayak rentals go as scheduled, weather permitting.  If weather conditions are too unstable, a full refund will be issued or the rental can be redeemed at another time.

 

DAMAGE POLICY

Accidents happen. We expect some bumps and bruises along the way, so don’t stress too much. However, our equipment needs to remain operational. For those loose cannons that mistreat our equipment, you will be held liable for damages including punctures, large indents, deep scratches, and any missing equipment. Damage insurance is also available, however, does not cover missing or stolen equipment.